Covid-19 restrictions that apply to visiting
With the COVID-19 safety label, trusted to us by Visit Tallinn we confirm that we follow the requirements and instructions of the Government and the Health Board of Estonia (https://kriis.ee/en) established for our industry or field, that we keep up to date with the information, and that we help visitors comply with the infection-prevention guidelines on site.
In order to ensure the safest possible visiting experience for all our guests, every visitor starting from the age of 12 months and 3 months must present at the ticket office:
- either a certificate confirming completion of a vaccination course (valid for up to 1 year after completion of the vaccination course), or
- a certificate confirming that the visitor has had COVID-19 and recovered from it (valid for up to 6 months after the recovery),
- a personal identification document;
The certificate can be presented in an electronic format using a smartphone, or it can be printed on paper.
Visitors aged from 12 years and 3 months to 17 years can present instead of a vaccination or recovery certificate a certificate issued by a medical service provider:
- regarding a negative result of a PCR test (taken not earlier than 72 hours before the visit); or
- regarding a negative result of a Rapid Antigen Test (taken not earlier than 48 hours before the visit); or
- a certificate regarding a result of a Rapid Antigen Test taken in a general pharmacy.
The visiting conditions also apply to users of all services of the zoo (excursions, use of rooms and conduct of events, children’s birthdays).
Guests who bought an e-ticket must present the documents to the visit supervisor.
Self-service ticket offices are closed.
Data received during check of the certificate is not retained.
A visitor who does not present a COVID-19 certificate will not be allowed to enter the zoo or use the services offered in the territory of the zoo.
A COVID-19 health certificate can be downloaded here: www.digilugu.ee
Visitors from the age of 12 are required to wear a mask indoors (in tropical houses, pachyderm houses, environmental education centre).
We ask everybody for a caring and understanding attitude to keep each other healthy and to keep the zoo open!